Revised October 2020
Mailsac is a service of Forking Software LLC.
1b-i. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
1b-ii. What choices are available to you regarding the use of your data.
1b-iii. The security procedures in place to protect the misuse of your information.
1b-iv. How you can correct any inaccuracies in the information.
This site provides public (non-private) email, and public or private email testing services. Email inboxes that are not purchased (AKA private) are public and have no privacy expectation. Email inboxes and custom domains which are marked “public” by the user also have no expectation of privacy. Private addresses which are “released” or “deleted” or for which the account loses good standing (such as due to a past-due subscription), may become non-private again.
Consider this warning carefully when you opt to receive email on this website and give out addresses that will have email delivered to this website. Email is PUBLICLY VIEWABLE CONTENT unless otherwise explicitly indicated. On private email, we reserve the right to inspect or share information contained in those emails, but it REASONABLY EXPECTED that mail termed “private” will not be made viewable to the public at large or to any third party. However it MAY BE MADE PUBLIC due to lack of payment or lapsed accounts, and it MAY BE MADE AVAILBLE to third parties in the case of: 1. fraud complaints, in which case Mailsac may share data upstream to the verified entity complaining of fraud 2. cybersecurity incident requests related to fraud from entities deemed reliably verified by the Mailsac team 3. requests from government agencies based in the United States of America
In the case of information sharing, Mailsac will attempt to notify the account holder via email, if mail can be determined to be linked to an account. Mailsac will not notify the account holder if a government agency requests otherwise.
3. Information Collection, Use, and Sharing
3a. We are the sole owners of the information collected on this site, email received to PUBLIC email addresses on this site, email TURNED PUBLIC due to released private email addresses or domains or unpaid accounts, and ALL derived/aggregated analytics about email or usage on the website. We may choose to sell or rent this information to third parties, manually or via paid or free API, or by exporting archives of information to third parties. We will not sell the private email contents to third parties (such as email in private reserved addresses, custom domain email, or records linking an account or IP address to an email address or custom domain).
3b. We will use your information to respond to you regarding the reason you contacted us. We may share your information with third parties outside of our organization, for the purpose of Mailsac and Forking Software LLC to provide better and more relevant services to you, but not for any third parties to sell or provide services to you.
3d. Mailsac has no advertisements or advertisement tracking. Mailsac does not sell any information to advertisers.
3e. Analytics tracking services on (such as, but not limited to, Google Analytics, Zendesk) may be exposed to inbox contents, even on private or paid accounts.
4. Your Access To and Control Over Information
You may opt out of specials and new products of features from us.
Mailsac will send account holders system notifications via email which directly affect your service, your subscriptions, billing and payment requests, and new services ordered by you. We may not allow you to opt-out of these notifications, due to security and billing implications if the notifications were not sent.
You can do the following at any time by contacting us via the support email given on our website:
See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.
5a. In order to gain FULL USE of Mailsac, user registration IS REQUIRED.
5b. Partial use of Mailsac is possible without user registration, in which case information such as, but not limited to, IP address, geographic information, or cookies may be used to identify the user or throttle their usage of the website.
We request information from you on our order and checkout forms via third party.
To buy services from us, you may need provide contact information and financial information, including to third parties (payment processors and other business partners). This information is used for billing purposes and to provide you service. It is stored with the payment processor and not on this site. If we have trouble processing an order, we’ll use this information to contact you. We may share this information with third parties to ensure payment and provide targeted and improved services.
10. Surveys and Contests
From time-to-time our site requests information via surveys or contests.
Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
11a. We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Our goal is to use encryption while information is in transit and at rest, but there are exceptions and data may be transmitted or stored without encryption. For a more specific agreement, please purchase an Enterprise license.
11c. We protect your information offline. Only workers who need the information to perform a specific job (for example, billing, troubleshooting team or customer service) are granted access to personally identifiable information, or if requested by law enforcement, or in the event of a customer security issue we may give limited information to help the customer troubleshoot, which may include IP addresses, inbound email addresses, domains, and user account or username information (but not password hashes) for other customers or users of the service who appear to have performed acts intended to cause harm to another customer. Workers may or may not be employees of Mailsac.
11d. The computers/servers in which we store personally identifiable information are kept in a secure environment. Mailsac relies on third party virtual server providers. Below is a non-exhaustive list of server providers which may be used by Mailsac. For a current list, contact email@example.com.
Hosting provider workers may have privilieged access to Mailsac servers.
11e. From time to time we may run general analytics to determine usage statistics.
11f. We track analytics on 1) inbound email, 2) outbound email, and 3) API or website usage. Inbound and outbound mail information and analytics, when mail was unpaid and public, may be provided as a feature for customers to consume.
11g. Mailsac team members may inspect analytics on a specific account for the purpose of detecting fraud.
13. Altering this Policy