Subscription Frequently Asked Questions

What is the minimal length of subscription term after which I cancel my subscription?

Subscriptions can be cancelled immediately. Any custom domains, private addresses, and other paid features will be removed. The operations (Ops) per month will immediately revert to the free tier limits.

What is the process for cancellation?

Subscriptions can be canceled by selecting Billing from the Dashboard. There will be a list of active subscriptions. Selecting “Edit Subscription” will present a final verification that you intend to cancel the subscription.

../../_images/subscription_cancel.png

Is the renewal to the next term automatic?

Yes, subscriptions that are paid for with a credit card will automatically renew.